Pharmacy HELP Terms

Health Services Terms & Conditions

• Other than as referred to below in relation to vaccinations, I am 18 years of age or older.
• I agree to pay any fees or charges associated with the service or program.
• I understand my suitability and/or eligibility for the service or program will be assessed in-pharmacy prior to commencement, and if I am not suitable or eligible, I may be unable to participate.
• I acknowledge that unless otherwise advised, it is my responsibility to provide a copy of any report or assessment provided in connection with the service or program to my health care professional following a recommendation by Pharmacy HELP or any service provider in connection with the service or program.
• I acknowledge that where necessary for the facilitation of the service or program, Pharmacy HELP may disclose details of my enrolment, results or other information regarding my participation in the service or program to my health care professional and/or any service provider in connection with the service or program.
• I acknowledge the service or program and any information or reports generated by Pharmacy HELP or any service provider in connection with the service or program do not take into account my full medical history and should not be interpreted as a substitute for medical consultation, evaluation or treatment by a qualified doctor. For these reasons, to the maximum extent permitted by law, Pharmacy HELP will not be liable for the death of or injury to any person or any other loss or damage resulting from undertaking the service or program or any reliance upon the information, reports or views generated from the services or programs.
• I acknowledge that if I have an existing health condition or any concerns about my health, I will obtain advice from a qualified doctor before undertaking the service or program and advise Pharmacy HELP about the existing health condition.
• I acknowledge I have read and agree to the Service Specific Terms & Conditions (as applicable) below.
• I have read and consent to the Privacy Statement below and Privacy Policy referred to in the Statement.
• Any reference to Pharmacy HELP in these terms and conditions is to all of 777 Australia Pty Ltd and its licensees as licensed under the 777 Australia, being the operators of the individual Pharmacy HELP pharmacies.

Service Specific Terms & Conditions

Home Sleep Study – Level 3

I acknowledge that to participate in the trial, I will need to enter into an equipment hire agreement which will be provided to me in-pharmacy prior to commencing the trial.

Home Sleep Study – Level 2

• I acknowledge I have not claimed a home sleep study from Medicare in the past 12 months and that if I have, there may be a cost associated with participating in the study.
• I acknowledge to participate in the study, I will need to enter into an equipment hire agreement which will be provided to me in-pharmacy prior to commencing the study.

Home CPAP Trial

I acknowledge that to participate in the trial, I will need to enter into an equipment hire agreement which will be provided to me in-pharmacy prior to commencing the trial.

Vaccinations

• I am 18 years of age or older and am the person participating in the program or for participants who are under the age of 18 years I am the parent or guardian of the participating child.
• I acknowledge there may be side effects associated with vaccination which are usually mild and temporary.
• I acknowledge that there may be serious adverse events that are rare, and due to ongoing post-marketing surveillance, new information about other adverse events may become available in the future, which is beyond our control.
• I further acknowledge immediate severe adverse events are rare, however may include difficulty breathing, wheezing, coughing, hives, dizziness and swelling. 
• I understand that if I have any concerns or questions regarding the vaccination or possible side effects, I must advise or ask the pharmacist prior to being vaccinated. 
• I agree to remain in the pharmacy for 15 minutes following vaccination to enable the provision of medical assistance or treatment if required.
• I agree to report any unexpected adverse events to my pharmacist, GP, or directly to the TGA.
• I understand that the available vaccine may not be suitable for me and that this may be determined during service provision which could result in Pharmacy HELP being unable to provide this service.

Uncomplicated UTI Program

• This Program is only available to females aged 18 to 65 years old who present with at least 2 symptoms of uncomplicated UTI and have no other relevant medical history.
• The Program is offered and delivered according to specific legislation and requirements within each State or Territory where pharmacists are able to provide this service.
• A consultation fee applies for the initial assessment and applicable in all circumstances.

The pharmacist’s assessment will determine the supply of antimicrobials, and when antimicrobials are not appropriate, a GP referral is necessary and will be provided.

Privacy Statement

As licensed under 777 Australia, Pharmacy HELP complies with the Privacy Act 1988 (Cth) to ensure your personal (including sensitive) information (Information) is protected. By agreeing to the Terms & Conditions, you consent to your personal Information being collected by Pharmacy HELP and used. Pharmacy HELP collects, uses and discloses your Information in accordance with its Privacy Policy which is available at http://www.pharmacyhelp.com.au/privacy-policy. This Privacy Policy contains information about how Pharmacy HELP will handle your Information.

Pharmacy HELP will use the Information collected for the purposes of the particular programs or services and any future associated services or programs you participate in. Pharmacy HELP will also disclose the Information to any service provider and/or health care professional relevant to the program or service. Pharmacy HELP may use the Information (with its service providers) to conduct research into improving the health of patients generally, the effectiveness of services and marketing, measure the services, programs, products or outcomes and analyse trends to improve or develop health management and prevention programs. Pharmacy HELP may be unable to perform these functions or only perform them to a limited extent if you do not provide us with your Information. The Privacy Policy includes information on how you can access and/or seek the correction of your Information as required by law, make a complaint about the way your Information is being handled by Pharmacy HELP and how Pharmacy HELP will deal with your complaint. If you have any questions about how Pharmacy HELP handles your Information, please contact us in writing to Privacy Officer 777 Group Administration, 8 Walters Drive, Osborne Park WA 6017 or email info@icpn.com.au.

Disclaimer
Pharmacy HELP have taken reasonable care in producing the information and guidance on this website for your convenience. Please contact our pharmacy team to determine if a service will be of value to you. All health information provided on this site should not be a substitute for medical advice from your Pharmacist, GP or health care support team. The use of this site is subject to these Terms and Conditions.